The ikosoft merlin software is great when its running, but one of my clients machines died so to add it back into the system we had to pay the yearly fee for support , they tapped in upgraded all the system to latest version to add the extra machine but since the update as per usual it doesn’t work right, I’ve been trying to call them for four days and no reply! left messages even posted on there Facebook wall. So good software but probably the lousiest support I’ve ever come across beware.
Update
i tried by email and i got a reply i finally got them to fix the problems but its been hard, i dont agree with companies taking big money for support and then not supporting the company. Shame its not bad software.
